Dolgin’s Diamond Center Going Out of Business Sale FAQ’s

What will happen to the warranty and clean and check policy related to my past purchases at Diamond Expressions and Dolgin’s Diamond Center?

• We are currently reviewing and interviewing local jewelry stores who share our passion for integrity, honesty and service. Once we have selected a store that meets our requirements and agrees to the terms of our clients’ existing warranties, we will send a letter to all of our clients with the details.

What is the reason for closing the business? Are Richard and Mary OK?

• Both Richard and Mary are in good health and, together, made the decision to close the business after several months of discussions and planning. Several factors led to the decision including changes to the structure of the jewelry industry, the end of the lease on the commercial space and a desire to move away from a large retail operation.

Can I still get my jewelry cleaned and checked?

• Absolutely. You’re welcome to bring in any pieces purchased at our store in for clean and check as always. Given the increased traffic and requests for clean and check, we do ask that you be prepared to leave the items at our store for up to two days so that we may accommodate everyone.

When will the sale end?

• At this point, no final date has been set to end the sale. The actual last day of the sale will depend on remaining inventory levels.

Are loose diamonds also discounted by 80% (or more)?

• Even during our normal business operations, our prices on loose diamond were so competitive that giving a 80% discount would be well below our cost. Our prices on loose diamond are the most competitive in the city.

Does the sale include special orders, repairs, custom work or sizing?

• The going out of business sale does not include anything that we have to order or any repairs, custom work or sizing. The discounts apply to in stock items and will not include any alteration to the piece, including sizing.

What is the return policy during the sale?

• Everything sold going forward will be “as-is” and is not eligible for return, exchange or store credit under any circumstances.

Will new purchases include appraisals?

• All new purchases over $1,000 will automatically include an appraisal from Dolgin’s Diamond Center at no additional charge. In most cases, the appraisal will be sent to the home address you provide in late January or early February. For items under $1,000, customers may request an appraisal at no charge.

Are my diamond stud earrings or engagement ring center stone eligible for trade-up as before?

• Because we are going out of business and reducing the size of our inventory, we cannot continue to provide trade-in service at this time.

Terms & Conditions

ALL SALES FINAL. NO REFUND. NO RETURN.